FAQ



One of America’s oldest Used Auto Parts Shop

FAQ’s

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Does Johnny Franks guarantee the lowest prices?

If you are able to show proof of a valid price, we will match the price.

How large is Johnny Franks inventory?

We aren’t called “The House of a Million Parts,” for no reason. We truly have access to over a million auto parts.

What is your warranty?

We will do our best to accommodate your needs and stand by our product and service. We do, however, have a limited warranty on our parts. Contact us further for more details.

I did not receive a confirmation after my order. What should I do?

Communication is key. Please contact us immediately if you did not receive any type of confirmation.

What if there is an issue with my part?

Contact us immediately and we will take a look at it with you. Our main goal is to help you resolve the respective issue and our main priority is you.

Where is Johnny Franks located?

We are a family owned business that has been around since 1910. Located in beautiful Houston, TX, our priority is to help you get exactly what you’re looking for.